Support

Thank you for playing our games! If you need help or have feedback, we're here for you.

Contact Us

For any questions, issues, or feedback, please reach out to us at:

contact@tetra.games

We aim to respond within 48 hours.

Common Issues

Purchases not received

If you made an in-app purchase but didn't receive your items, try restarting the app. If the issue persists, contact us with your device type and approximate purchase time.

Game crashes or won't load

Make sure your device is running the latest OS version and that you have the latest version of the game installed. If the problem continues, contact us with details about your device and what happened before the crash.

Restore purchases

If you reinstalled the game or switched devices, your purchases can be restored through the in-game store.

© 2025 Tetra Games. All rights reserved.